For each project, I create a customised quote that includes a fixed project cost, a projected timeframe and a detailed breakdown of all pricing elements. This way, you’ll have complete clarity on the project’s cost from the outset. Pricing and turnaround times are variable and depend on factors such as the service type required, word count, document format, urgency, target audience, project complexity and my current scheduling availability.

If your priority is finding the cheapest or fastest translation provider, then I’m not the right fit for you. I deliver high-quality translations underpinned by my qualifications and almost two decades of experience in the field. My costs and turnaround times are a direct reflection of this. Opting for the lowest rates, the fastest turnaround and a translator who is not a Member of the Chartered Institute of Linguists or similar will very likely result in an inferior product.

I follow a 10-step process for every project:

1. Consultation – I will analyse your text(s), factoring in aspects such as subject area, format, urgency and project complexity.
2. Quotation – I will send you an in-depth quotation along with my terms of business. Your written confirmation, which can be in the form of an email, is required before I can commence the work. Additionally, in some scenarios, I may request a deposit or upfront payment to kickstart the project.
3. Preparation – I will engage in a thorough read-through of the text(s), closely study any reference materials and begin compiling a glossary of key terms.
4. Translation – Once the project is confirmed, I will get started. I may reach out to you with questions either before or during this translation stage. This collaborative approach is essential to crafting a final product that aligns perfectly with your intended purpose and target audience.
5. Proofreading – Once I have produced the translation, I perform an on-screen bilingual proofreading, comparing the original text against the translation to ensure accuracy.
6. Optional step – For an added layer of certainty, I can coordinate a third-party proofreading of my work.
7. Final read-through – In this stage, I perform an English-only read-through to eliminate any inconsistencies and give the style a final polish. I assess the text as an independent English piece. My ultimate objective being to ensure it reads with a smooth, native English flow, rather than giving the impression of being a translation.
8. Delivery – I deliver the final text to you, on time and on budget. If you have any questions or comments, I’m always on hand after delivery. I am committed to creating and maintaining long-term relationships with clients, and your satisfaction is paramount.
9. Invoicing – Once we’re all done, I’ll send through the invoice.
10. Payment –Any remaining balance must be settled within the agreed number of days.

Get in touch via the Contact page to discuss your needs, or email me your document for translation, editing or proofreading. In addition, any reference materials, preferred terminology lists or company style guides you may have will be of great use. All documents will be handled confidentially. I will email you an obligation-free, fixed-price quote for the project, including cost and delivery date. Once you accept the quote, I’ll begin work on your document(s).

Payment terms vary. For one-off projects or new clients, 50% is payable in advance with the balance due 14 days after completion. For established clients, I invoice on completion of the project and offer 30-day terms unless otherwise agreed in writing. Partial pre-payment may be required for large or long-term projects.

I invoice in pounds Sterling. Payment by bank transfer is preferred although I can accept payment via PayPal if necessary. Full payment details will be provided with every quote or invoice you receive.

If you are based in Europe or the US, you will not pay any value added tax (VAT) on my services.